Terms and Conditions

For Norboa, this Membership Agreement becomes effective on January 1, 2024. To access the previous Membership Agreement, please click here.

For individuals residing in the European Union, the use of our services falls under the EU Membership Agreement. If you reside in the United Kingdom, your use of our services is governed by the UK Membership Agreement. Otherwise, your usage is subject to this Membership Agreement.

For users of our Business Services, please refer to the additional Business Services Terms by clicking here.

If you have an Agency Page, the Agency Terms of Service govern your usage. Click here to review them.

IMPORTANT: U.S. MEMBERS AND VISITORS, PLEASE CAREFULLY REVIEW THE ARBITRATION AGREEMENT IN SECTION 16(a) BELOW, AS IT MANDATES THE RESOLUTION OF DISPUTES WITH NORBOA ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION

OUR SERVICES

Welcome to Norboa! Norboa is a local  marketplace connecting neighbors with neighbors that fulfill a skill of interest, both online and offline. As a purpose-driven company, Norboa employs innovative technology to foster a more compassionate world where everyone has a supportive community.

This Membership Agreement (referred to as the "Terms") outlines your rights and responsibilities concerning Norboa's services, encompassing its websites, domains, apps, products, features, and marketing endeavors (collectively known as the "Services") if you reside or operate primarily in the United States, Canada, or Australia. These Terms do not apply to Agencies or Non-Member clientele, and the Services exclude Agency Pages or non-Member advertising services. By registering to use our Services, you become a "Member." Even if you choose not to register, as a "Visitor," you may still access certain aspects of our Services. By accessing or utilizing our Services, whether as a Member or Visitor, you acknowledge and agree to abide by these Terms as a legally binding contract with Norboa, so please review them carefully.

If you are accepting these Terms and using the Services on behalf of a company, partnership, organization, or other legal entity, you affirm that you are authorized to do so and have the authority to bind such entity to these Terms. Throughout these Terms, "you" and "your" refer to such entity. Our Privacy Policy and Cookie Policy describe the collection, use, and sharing of your personal information. Certain Services, including Business Services, may be subject to additional terms, policies, and guidelines ("Supplemental Terms"). If there is a conflict between these Terms and the Supplemental Terms, the latter shall govern regarding that Service.

We use "Norboa," "we," "us," and "our" to refer to the companies providing our Services. Norboa, Inc. operates and provides Services to U.S. residents, Norboa Australia Pty Ltd. serves Australian residents, and Norboa Canada Ltd. caters to Canadian residents.

JOINING THE NEIGHBORHOOD

a. Eligibility: You may use our Services if you can legally enter into a binding contract with Norboa and comply with these Terms and applicable laws. Certain restrictions apply, such as age requirements and legal prohibitions in specific jurisdictions. We reserve the right to refuse service to any individual or household for any reason.

b. Becoming a Member: When registering, you must provide accurate information. We reserve the right to reject or terminate registrations with false or inaccurate information or that violate these Terms.

c. Account Types and Access: Members may create and manage an account ("Account") for personal or business use. Business Service users agree to Business Services Terms. Each individual and business is limited to one Account per location. Members are responsible for maintaining the security of their Account login information and notifying us of any unauthorized use.

d. Permitted Activities: Use our Services only for their intended purposes and by authorized means, subject to any Supplemental Terms provided.

OUR LICENSE GRANT TO YOU

Subject to your compliance with these Terms, Norboa grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Services as provided herein. Norboa retains all rights in the Services.

RIGHTS YOU GRANT

Members can post Content on the Services ("Member Content") in designated areas. You retain ownership of your Member Content. Norboa may use Member Content per the granted license.

BEING A GOOD MEMBER

Follow Community Guidelines; Norboa is not liable for Member actions. We forbid unlawful behavior, hate speech, bullying, promotions, spam. If a user is found to be participating in forbidden activity the platform has the right to disable user accounts. 

MEMBER TRANSACTIONS

Norboa facilitates Member interactions but is not involved in transactions.

If you withdraw and cancel services, and make financial transactions, the skill owner or user will be the main contact for any dispute.